The communications toolkit and assets below are designed to help with the communication and promotion of the 2025 survey during the fieldwork period (November 2025 to January 2026). The aim of the toolkit is to raise awareness amongst patients who will be eligible to take part in the survey.
Case Study: National Cancer Patient Experience Survey – Improving Support for Black Men with Prostate Cancer
The National Cancer Patient Experience Survey aims to understand people’s experiences of cancer care across England. Cancer services use the survey results to make improvements based on what really matters to people.
One in eight men will get prostate cancer, but it’s even more common in black men, with one in four getting the disease. Informed by results from the National Cancer Patient Experience Survey, The Brother to Brother, Man to Man group was set up by Guy’s Cancer and the South East London Cancer Alliance (SELCA), to improve support for black men with prostate cancer. In this video, we hear from Evan, Colin and Vernon about their experiences and the importance of participating in surveys to help shape cancer services.
Case Study: NHS England Cancer Experience of Care Improvement Collaborative (CIC).
The Cancer Experience of Care Improvement Collaborative is a coaching and quality improvement framework which brings together organisations and people with lived experience to improve experiences for people affected by cancer. For the 2023-2024 collaborative the National Cancer Patient Experience Survey data, alongside other insight, was used to decide the focus on learning disabilities, autism, mental health and dementia.
As part of this collaborative, Sherwood Forest NHS Foundation Trust and University Hospitals of Leicester came together to look at the urgent suspected cancer pathway for people with a learning disability. The team created a digital flagging system and are now able to identify pathway lengths for patients with and without additional needs. Their next steps include involving specialist teams for early support, developing reasonable adjustment offers, and creating resource packs to support different groups of patients.
